Home » Access Information for Disabled Visitors to Glastonbury and Guide to Accommodation Grading

Access Information for Disabled Visitors to Glastonbury

Glastonbury and Street TIC's have...

  • Hearing loop system
  • Large print area information
  • Finger spelling sheet
  • Shopmobility information
  • Magnifying sheet
  • Radar key

Chalice Well

Limited parking for the disabled is available at the entrance. Most of the gardens are accessible with assistance.

Glastonbury Abbey

There is a car park adjacent to the entrance and a toilet for the disabled nearby. 95% of the whole complex is easily accessible, which includes the Ticket Office, Gift Shop and Museum. Wheelchairs are available on request.

Glastonbury Tor

This is not accessible for the disabled wheelchair user, but could be a possibility for the more energetic walking stick user.

Lake Village Museum

The Lake Village Museum is housed on the first floor of the Tribunal building and is therefore not accessible for the disabled. The Tourist Information Centre is on the ground floor of the Tribunal building and is accessible by two steps.

Rural Life Museum

The museum has its own car park and there are toilets for the disabled. Most parts of the museum are accessible although unfortunately not the upstairs.

Parking

Disabled parking spaces are available in all car parks. There is also a designated parking space for the disabled in the High Street opposite St. John's Church, and in Magdalene Street opposite the Town Hall.

Shopmobility

There is currently no Shopmobility Scheme operating in Glastonbury.

Toilets

Disabled facilities are available in the toilets situated in Magdalene Street and at St John's car park. These toilets can be accessed by Radar keys. Glastonbury Tourist Information Centre has a Radar key available for a small deposit.

Wheelchairs

Red Cross Hut at Street Football Club, Middlebrooks, Street, Tel. 01458 444811. Monday - Thursday 2.30pm - 4.00pm, Friday 10.30am - 12 noon.

 

Guide to Accommodation Grading

All accommodation establishments featured in this Guide have been quality assessed by either VisitBritain or the AA, (both nationally approved inspection agencies), or have recently applied and are awaiting assessment.

Using a simple ‘1 to 5 stars’ rating this grading system puts emphasis on quality. The more ‘stars’ the higher the overall quality guests can expect to find. The star rating scheme replaces the previously used diamond rating scheme.
The VisitBritain scheme also awards Gold and Silver ratings to properties that exceed their designated rating.
The AA uses a 1 to 5 ‘pennant’ rating scheme for caravan &camping sites.
Ratings may change during the year. To confirm a rating for VisitBritain telephone 0208 563 3309 or visit www.enjoyEngland.com. For the AA telephone 01256 844455 or visit www.theAA.com.

It is advisable to check and confirm all details with the accommodation establishment at the time of enquiry/booking, as these may be subject to change without notice.

Complaints

If you have a complaint you should bring this to the attention of the establishment at the time, which allows the matter to be rectified. If the problem remains unresolved the complaint should be addressed to the appropriate inspection body.
VisitBritain – Quality in Tourism, Farncombe House, Broadway, Worcestershire WR12 7LJ
AA – 15th Floor Fanum House, Basing View, Basingstoke, RG21 4EAnational a

Green Tourism Award

A number of establishments have achieved an official accreditation from South West Tourism in recognition of their commitment to environmental, economic and social issues.

National Accessibility Scheme

Properties displaying these symbols will have met the criteria of the National Accessible Scheme (NAS). Please contact the establishment directly to confirm that the features advertised will suit your needs.

Mobility

National Accessible Scheme - Level 1


M1


Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from points of fixtures and fittings to aid balance.

National Accessible Scheme - Level 2


M2


Typically suitable for a person with restricted walking ability and for those that may need to use a wheelchair some of the time.

National Accessible Scheme - Level 3


M3


Typically suitable for a person who depends on the use of a wheelchair and transfers unaided to and from the wheelchair in a seated position.

National Accessible Scheme - Level 4


M4


Typically suitable for a person who depends on the use of a wheelchair in a seated position. They can require personal/mechanical assistance to aid transfer (carer/hoist).